HOW DO I RETURN AN ITEM ?

  • Generate your return label to stick onto the outside of your parcel - https://ego.returns.international/pro
  • Place your invoice inside the parcel noting your order number, the reason for the return and which items you’re sending back for a refund.
  • Make sure all old labels are covered on the outside of your parcel -if you have multiple return labels, then all the parcels should contain the order number and the reason for the return. Please keep the proof of postage receipt in case your parcel gets lost.